The nature of treatments demand trust and discretion and clients can be assured that absolute confidentiality is maintained exclusively at all times. Clients can choose to have treatments at any of our clinics.

Aftercare is a very important part of the overall treatment and all clients will be offered a telephone call or an appointment a few weeks after their treatment for assessment of success.

If clients are dissatisfied helibimedical aesthetics has a complaints procedure which in the first instance involves direct communication with the doctor involved followed by an appointment offered as soon as possible for further discussion (preferably within a week).